Shipping & Delivery

Nourlune ships worldwide from our atelier in Frankfurt, Germany. Every order is packed by hand in protective, recyclable packaging.

Processing time

Orders are prepared and dispatched within 1–2 business days after your payment is confirmed. You will receive a shipping confirmation email with tracking details as soon as your parcel leaves our warehouse.

Delivery times

Germany & Austria: 2–4 business days
European Union: 3–6 business days
United Kingdom & Switzerland: 4–8 business days
Middle East: 5–10 business days
North America & rest of world: 6–12 business days

Shipping cost

Complimentary worldwide shipping on every order. All shipping costs are covered by Nourlune — the price you see at checkout is the final price. No hidden fees.

Customs, duties and taxes

Orders shipped outside the European Union may be subject to import duties and taxes levied by your local customs authority. These charges are the responsibility of the recipient. We declare all shipments accurately in accordance with international customs regulations.

Order tracking

A tracking number is emailed to you with every shipment. If you have not received your tracking details within 3 business days, please contact us at [email protected].