Nourlune (“we”, “us”) operates nourlune.com. This policy explains what personal data we collect and how we use it, in accordance with the EU General Data Protection Regulation (GDPR).
1. Data We Collect
- Order data: name, email address, shipping address, phone number, order contents.
- Payment data: processed by our payment providers (PayPal and similar). We never see or store your full card number.
- Technical data: IP address, browser type and pages visited, used to keep the site secure and improve your experience.
2. How We Use Your Data
- To process and deliver your order.
- To send order confirmations and shipping updates.
- To comply with tax and accounting obligations.
- With your consent, to send you occasional news about new fragrances. You can unsubscribe at any time.
3. Legal Bases (GDPR)
We process your data on the basis of contract performance (Art. 6(1)(b)), legal obligation (Art. 6(1)(c)) and, for marketing, your consent (Art. 6(1)(a)).
4. Sharing
We share data only with service providers necessary to run the store: payment processors, shipping carriers and our hosting provider. We never sell your data.
5. Retention
Order records are kept for the period required by tax law (generally up to 10 years); other data is kept only as long as necessary.
6. Your Rights
You may request access, correction, deletion or portability of your data, and object to processing, by emailing [email protected]. You also have the right to lodge a complaint with your local data protection authority.
7. Cookies
We use essential cookies to keep your cart working, and anonymous analytics to improve the site. You can control cookies in your browser settings.
Last updated: October 2026
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